Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website or email
• Request a consultation or our services
• Subscribe to our newsletter or communications
• Participate in surveys or research

This information may include: name, email address, phone number, mailing address, organization name, position, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system information

Campaign and Political Data

In the course of providing our political consulting services, we may collect and process campaign-related information, voter data, polling results, strategy documents, and other sensitive political information. This data is handled with the utmost confidentiality and security.

SMS Program Information

When you opt-in to receive SMS messages from Cognitive360 or our clients' campaigns, we collect and process your mobile phone number and related information to deliver text messages including campaign updates, event notifications, volunteer opportunities, donation requests, and other political communications.

Consent and Opt-In

By providing your mobile phone number and opting in to receive SMS messages, you expressly consent to receive automated text messages from us or our clients. Consent is not a condition of purchase or service. We collect consent through:

• Website opt-in forms
• Text-to-join keywords
• Event sign-up sheets
• Volunteer registration
• Donation platforms

Message Frequency and Charges

Message frequency varies depending on the campaign or program. You may receive multiple messages per week during active campaign periods. Message and data rates may apply based on your mobile carrier's plan. We are not responsible for charges from your mobile carrier.

Data Collection and Use

When you interact with our SMS programs, we may collect:

• Mobile phone number
• Message delivery status
• Response and engagement data
• Opt-in source and timestamp
• Mobile carrier information

This information is used to deliver messages, improve our campaigns, analyze effectiveness, ensure compliance, and maintain opt-out preferences.

Opt-Out and Unsubscribe

You can opt-out of SMS messages at any time by:

• Replying STOP, END, QUIT, or UNSUBSCRIBE to any message
• Contacting us directly at the information provided below

After opting out, you will receive one final confirmation message. You may continue to receive messages briefly while your request is processed. Opting out of one campaign does not opt you out of other separate campaigns unless you specifically request it.

Help and Support

For help or support with SMS messages, reply HELP to any message or contact us at sms-support@cognitive360.org. For assistance, you can also call our support line during business hours.

Third-Party Service Providers

We use third-party SMS service providers to deliver text messages. These providers are contractually obligated to maintain the security and confidentiality of your information and may only use your data to provide SMS services on our behalf.

Data Retention

We retain SMS-related data including phone numbers and message history for as long as necessary to provide services and comply with legal obligations. Opt-out preferences are maintained indefinitely to honor your choices.